Terms and conditions

Using this website

By using this website, you agree to these terms. If you do not agree, please stop using it. If you submit an enquiry on behalf of a business or another organisation, you must have authority to provide that information and make the enquiry.

These terms cover the marketing website. Any subscription, trial or use of an app such as Encore may be subject to additional terms presented before you sign up or agree to that service.

Product information and early access

The website describes our software and lets you enquire about Encore early access. Sending an enquiry does not create an account, start a subscription, reserve access or commit either party to a purchase. Access, features, fees and service commitments must be separately agreed.

Product descriptions and availability may change. “Coming soon” placeholders are not commitments to release a particular product or meet a delivery date. We aim to keep information accurate and welcome reports of errors.

Sample loyalty card

The interactive loyalty card is a demonstration in your browser. Sample stamps, business details and rewards are illustrative. They have no monetary value, do not create a customer card and cannot be redeemed for goods or services.

Your responsibilities

You may browse the website and use its demonstrations and enquiry form for lawful purposes. You agree to:

• Provide accurate contact details and only submit information you are entitled to share.
• Respect the privacy and intellectual property rights of others.
• Avoid spam, fraudulent enquiries, harassment, malware or other harmful content.
• Not attempt unauthorised access, interfere with the website or bypass security or rate limits.

We may restrict access where reasonably necessary to prevent abuse, address security risks or comply with the law.

Intellectual property

Rights in the website, software, branding, artwork and content belong to us or our licensors. You may view the website and make reasonable copies for your own reference or to evaluate our products. These terms do not transfer ownership or give permission to resell our content, copy our branding or commercially redistribute the website without permission, except as permitted by law.

You retain ownership of information and material you submit. You give us permission to use, store and communicate it only as needed to respond to your enquiry, provide requested assistance and operate and protect the website, as described in our privacy policy.

Privacy

Our privacy policy explains how we handle enquiries, correspondence and technical information, and how to make a privacy request or complaint.

External websites

We may link to websites or services operated by others. Their own terms and privacy policies apply. We do not control their content or availability, and a link does not by itself imply endorsement.

Availability and liability

We use reasonable care in operating this website, but do not promise uninterrupted access or that every page will be free from errors. We may maintain, change or withdraw parts of the website. General website information does not replace an agreed product specification or service commitment.

To the extent permitted by law, we exclude implied warranties about this free marketing website and liability for indirect or consequential loss arising from its use. This exclusion does not apply to fraud, wilful misconduct or any liability that cannot lawfully be excluded.

Nothing in these terms excludes, restricts or modifies rights, consumer guarantees or remedies under the Australian Consumer Law or other applicable law that cannot be excluded, restricted or modified. Those rights prevail over any inconsistent wording in these terms. See the ACCC’s information about consumer rights and guarantees.

Questions, disputes and governing law

Please contact [email protected] first so we can try to resolve questions or disputes. This does not prevent you from seeking urgent relief, contacting a regulator or exercising your legal rights.

These terms are governed by the laws of Tasmania, Australia. The courts of Tasmania have non-exclusive jurisdiction, subject to any mandatory rights you have under the laws where you live.

Changes and general provisions

We may update these terms and will publish the revised version here with a new date. Updates apply to future use and do not retrospectively change an existing agreement for a separate service. We will provide additional notice where required by law.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in enforcing a right does not waive it.

Contact

Contact Solid Core Ventures Pty Ltd (ACN 690 836 812), owner and operator of Big Operator, at [email protected].